Support employee wellbeing with an employee assistance programme (EAP)

With the current economic climate, now is a more crucial time than ever to support employee wellbeing. Financial strain is just one of the emotional, health and social problems that all of us will encounter from time-to-time.

Available as an additional module with our Savings platform, our employee assistance programme will help you, as an employer, to give your employees access to professional support and guidance for them and immediate family* experiencing such issues.

How it works in two simple steps

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    Confidential support through a helpline 24/7, 365 days of the year

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    Guidance if offered by telephone for a wide variety of issues.

Confidential and accredited service

  • Employees can trust that the employee assistance programme treats all information confidentially whether obtained directly or indirectly**
  • It is provided by an external company which is bound by the professional code of ethics of the British Association for Counselling and Psychotherapy and the Employee Assistance Professionals Association
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The employee assistance programme offers support and information on:

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    Health and wellbeing

    • Mental health
    • Physical health
    • Bereavement
    • Alcohol and drug misuse
    • Trauma
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    Money worries

    • Debt
    • Gambling
    • Financial wellbeing
  • Carers

    • Childcare
    • Eldercare
  • Consumer and Legal

    • Family
    • Neighbours
    • Crime
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    Family and home

    • Relationships
    • Children
    • Social
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    • Bullying and harassment
    • Career/job stress
    • Management support
    • Sickness absence
    • Work/life balance
    • Personal effectiveness

Pathways to further help and support

We provide ‘in the moment support’ and assess the situation to determine the most appropriate care pathway for the employee. They agree the presenting problem and explore this in more detail.

One of the following interventions may be recommended:

Information services – Signposts to national community resources such as ACAS, Age UK, Refuge, and the National Bullying Helpline

Debt advice – Effective guidance and practical solutions tailored to the individual’s situation, including debt management plans or individual voluntary arrangements

Legal information – A range of support, including analysis and letter drafting and effective advice, guidance, and information

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Communicating your scheme

Once signed up, we’ll provide you with a free internal communications pack so you can raise awareness of the employee assistance programme amongst your staff, including leaflets, posters and email templates. We’ll also add a dedicated page to your Savings platform, where employees can find out more and access the helpline number 24/7.

When employees are at their best, they can perform at their best. It has never been a more important time to support employee wellbeing. With Savings and our employee assistance programme together, you can really boost the physical, financial and mental wellbeing of your employees.


*Note for immediate families:

- No legal or debt management services will be made available to immediate families

**Confidentiality may be compromised in exceptional circumstances only. For example, where the employee is assessed as being a harm to themselves or to others or is allegedly involved in a serious crime or where the law requires a disclosure. Should any of these situations occur we will always strive to discuss it first with the employee.

See how it works and book a demo with us today!

*Your details will be used in accordance with our privacy policy.

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