The role of incentives in getting ahead in customer acquisition and retention
After the once-in-a-generation increases in inflation, energy, housing and food costs which tore through household budgets in 2022, brands now have to fight it out for every penny spent as consumers adapt to the harshest economic environment in living memory.
To help those leading the battle for customer acquisition, we asked UK consumers about the changes they are making to their shopping habits and what brands can do to encourage them to stay loyal or try something new.
In this ebook we share:
- Research insights around how the cost-of-living crisis is impacting consumer behaviour.
- Seven key actions for brands to consider in the year ahead
Webinar report: How can local authorities get more children cycling to school?
Recently we hosted a fascinating webinar and virtual roundtable to support the launch of Select Home to school – the new scheme we’ve created with Halfords to help councils provide families with affordable, healthy and sustainable travel to school by bike.
How Edenred supports critical public social programmes
Although interest rates are expected to fall over the next year, the cost of living is still eye-wateringly high. Many people will likely require continued support through public social programmes. At Edenred we are proud to play a key role in this space.
Case Study: East Renfrewshire Council uses Select vouchers to support the most vulnerable
East Renfrewshire Council is responsible for supporting a community of just under 100,000 people who live south west of Glasgow. Over the past twelve months the housing and education teams have turned to Edenred to help provide financial support for vulnerable children and refugees by using its Compliments Select Platform.