Winning on the front line: How to motivate and incentivise call centre teams

uploaded on 18 February 2020

Call centre employee

Winning on the front line: How to motivate and incentivise call centre teams

Leaders of high-performing companies know that employee recognition is a key ingredient in their people and productivity strategy.

Whether it’s through collaborative teamwork or great customer service, a well thought through recognition strategy allows an employer to encourage employee behaviour that drives business success.

This buyer’s guide will help you understand:

  • The business case for employee recognition
  • How employee recognition works in practice
  • The key ingredients of a successful recognition programme
  • How to buy and implement a recognition solution

Whether you are reviewing an existing recognition scheme or thinking about one for the first time, download your free copy of our guide today to see how it can help your business.


Latest Resources


Webinar report: How can local authorities get more children cycling to school?

Recently we hosted a fascinating webinar and virtual roundtable to support the launch of Select Home to school – the new scheme we’ve created with Halfords to help councils provide families with affordable, healthy and sustainable travel to school by bike.

Read more

How Edenred supports critical public social programmes

Although interest rates are expected to fall over the next year, the cost of living is still eye-wateringly high. Many people will likely require continued support through public social programmes. At Edenred we are proud to play a key role in this space.

Read more
Case Study

Case Study: East Renfrewshire Council uses Select vouchers to support the most vulnerable

East Renfrewshire Council is responsible for supporting a community of just under 100,000 people who live south west of Glasgow. Over the past twelve months the housing and education teams have turned to Edenred to help provide financial support for vulnerable children and refugees by using its Compliments Select Platform.

Read more