Incentives and Rewards

How to motivate call centre teams with instant reward

“Instant reward schemes in call centres can make the difference between motivation and disengagement for your employees and your customers” says Lee O’Connor, Operations Director at Edenred. Call centre and telephone-based... [more]
Author: Andy Philpott | Category: Blog | 18/02/2020 | 0

Dirty Money: Why great reward and recognition schemes need more than cash

It’s well known in pay and reward circles that wages are a hygiene factor for employees. Provided we pay our people fairly relative to the market, their peers and the contribution they make, tinkering with pay levels rarely... [more]
Author: Andy Philpott | Category: Blog | 13/11/2019 | 0

Don’t let your end of year reward demotivate your people

Did you know that one third of employees who get a gift at the end of the year throw it in the bin? This was the standout finding of our Edenred’s research which looked at employee attitudes to end-of-year reward. When we asked... [more]
Author: Shan Murad | Category: Blog | 06/11/2019 | 0

Five ways you can avoid the end-of-year performance slump

It has to be one of the big paradoxes of the business cycle. December is one of the busiest times of the year for many organisations yet, by the middle of the month, with the staff parties over and people absent through a... [more]
Author: Colin Hodgson | Category: Blog | 31/10/2019 | 0

End-of-year recognition - It’s beginning to look a lot like...October

Christmas. With over 75 days to go until the big day, it’s not something many of want to think about right now. But as more shops and supermarkets are starting to push their festive goods, it’s a big reminder that the final... [more]
Author: Andy Philpott | Category: Blog | 08/10/2019 | 0
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Latest Whitepapers and Research

Edenred in action: Driving employee engagement with Toyota

The business Toyota GB is the company responsible for the sales, marketing, after sales and customer relations for ...


Winning on the front line: How to motivate and incentivise call centre teams

In many sectors, a conversation on the phone will be the only human interaction someone ever has with any given org...


Employee engagement: Is it all it's cracked up to be?

The idea that happier workers perform better has been around for a long time and is widely believed. But how can em...


Revamp your end-of-year 'thank-yous'

61% of UK employees feel truly appreciated when they are rewarded at the end of the year. Appreciated employees are...


Firing up for the final push towards year-end targets

The final quarter of the year is nearly upon us, and for many, the pressure is now ramping up to ensure annual fina...


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