Blog

New improvements to Select we know you’ll love

uploaded on 18 November 2024

Behind the scenes our product innovation team have been busy adding new elements to Select that’ll make it better and easier for you to use.   Here’s a sneak peak of three enhancements coming your way.

 

Brand new look and feel 

 We’ve made improvements to the platform and the app that will make Select easier to use.  It’s now fully responsive including on mobile devices.  We’ve also given both a cosmetic update providing a cleaner, more up-to-date look, which makes navigation more intuitive. 

 

Performance enhancements

We’ve transitioned to the Cloud enabling us to scale our solution.  As a result, you will be able to order more codes and the recipients of those codes will be able to redeem them instantly, anywhere, anytime.  The entire end to end process from order placement to code redemption will feel much faster than before.  Systems administrators will notice the platform is easier to use thanks to its improved functionality.  

 

Improved reporting capability 

We understand that data drives decision making and how good insight can help drive recipient engagement. We also understand that system administrators often have multiple stakeholders, each with different reporting requirements. With our new scalable solution you can download, analyse and report on more data than before.   

Specifically, system administrators will be able to  report detailed information on orders placed for your top ten merchants.  You can now download whole lifecycle data to understand the status of each code - whether it has been redeemed and when, who placed the order, who approved it, and in what month or  period.  You also asked for greater spending insights.  Now  you will be able to see how much has been spent on an account and remaining float to spend.   

From a financial management perspective, we’ve strengthened invoicing capability.  You’ll now receive alerts when invoices are due and outstanding.  You can also download a report for the financial year.

 

Future improvements 2025

And that’s not all, having delivered these improvements our product innovation team aren’t sitting on their laurels. 

 

Multi-currency capability

We are working hard to add muti-currency capability.  This will provide businesses that operate across multiple territories a streamlined solution that works for all countries.

 

Capability to segment audience by workforce and customers

The beauty of Select is that once an organisation has the platform it can be used to drive multiple business and workforce goals.  Whether a business is looking to drive customer acquisition, incentives internal sales teams, enhance employee engagement, give recognition and reward, Select supports all these objectives and more.  The option to segment by audience is already available but planned enhancements will make this task even easier and enable you to run multiple campaigns through Select.   

 

 Are you getting the most from Select?

While we are excited to share new and upcoming improvements with you, remember that Select offers a wide range of features to help make your job easier and drive recipient engagement.  Here’s a quick checklist to ensure your organisation is getting best value from Select

 

Think outside the box – there are multiple ways you can use Select

Select is designed to support a wide range of business and workforce needs.  If you are  using Select for only one purpose here are some ideas to support other goals:

  • Workforce goals - talent management, performance and reward, employee wellbeing
  • Financial support - transfer financial support that can only be redeemed against its intended purpose. If you are looking for a safe and secure way to support employees with the cost of living, or make a one-off payment, Select enables the efficient transfer of disbursements to recipients.   

 

Get personal

Expert evidence shows that personalising an offer increases recipient engagement.  Select offers options to personalise gifts.  Added to which recipients can redeem an e.code against a huge catalogue of retailers giving them a gift they want to receive.

Similarly, the platform offers a range of guides and templates to support data reporting and communications. 

Cost modelling

Select offers a pay as you go and fully self-service options.

 If you’d like to check that you are getting the most from Select or explore new ways it might help your business and workforce goals ask to speak with one of Select experts 

 

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