Customer Loyalty

Loyalty is for life, not just for Christmas

Retail sales ramp up at Christmas time but how can you convert the seasonal rush into loyalty that lasts? The festive season is when everyone is fighting for attention and sales. It’s an expensive time for any brand or retailer... [more]
Author: Steven Morris | Category: Blog | 05/12/2018 | 0

Innovation in customer loyalty

Steven Morris discusses how today’s instant reward programmes can deliver better customer engagement Every consumer business faces the same challenge: delivering a positive experience for their customers in order to encourage... [more]
Author: Andy Philpott | Category: Blog | 19/09/2018 | 0

The wonder of digital rewards: drivers of change in reward strategy

It has been established beyond any reasonable doubt that happy employees are both more productive and loyal than unhappy ones. Yet investment by employers in employee wellbeing and engagement via perks and benefits is often... [more]
Author: Andy Philpott | Category: Blog | 07/11/2017 | 0

How technology can be used to boost motivation among employees

Finding ever more creative ways to motivate your employees can be a challenge. With the changes in technology, lifestyle and priorities in recent years and today’s typical workforce spanning up to four generations, getting it... [more]
Author: Andy Philpott | Category: Blog | 07/11/2017 | 0

Getting real: the serious side of employee engagement

Nobody would argue that employee engagement is important and brings many benefits in terms of motivation and performance, but rarely is it seen as a meaningful strategy to drive tangible business results. This is because for ma... [more]
Author: Andy Philpott | Category: Blog | 06/07/2017 | 0
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