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Reward & Recognition

Restrictions

Compliments Card cannot be used towards payment of store cards and accounts, nor to purchase gift vouchers within stores. Compliments Cards can be used to make payments online, please note that you cannot make “part” payments online, this function is for in store payments only. 

Restrictions also apply at the following: 

Accor Hotels

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking. 

 

belowzero

The Compliments Card cannot be used to make online bookings for belowzero. 

 

Edenred Travel

Bookings through Edenred Travel can only be made via telephone on 0843 453 0030*. 

 

Halfords

Compliments Cards are only accepted in Halfords stores, not Halfords Autocentres. 

 

Hotel Formule 1

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

 

Ibis

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.


ICEBAR LONDON

The Compliments Card cannot be used to make online bookings for the ICEBAR LONDON.


John Lewis

Compliments Card is accepted in John Lewis stores amd online. It cannot be used in their foodhalls, for telephone order services, at Waitrose stores, in John Lewis Home Outlet at Swindon Designer Outlet, John Lewis St Pancras International, for bookings made in Kuoni travel concessions or to purchase John Lewis gift cards and Vouchers.


Mercure

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.


Music Matters

Compliments Card can be used to make purchases at the till point only.


Novotel

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.


Tenpin

Compliments Card can be used to purchase standard tariff bowling, Sector 7 and Lil Pin sessions.  They cannot be used in conjunction with any other offer or for payment of food, drink and arcade games.


T.G.I. Friday's

Compliments Card cannot be spent in restaurants located in Northern Ireland.


WHSmith

Compliments Card is accepted in High street stores only and cannot be spent on gift cards, stamps, tobacco, lottery or scratch cards.

Check your Compliments Card Balance
Where to spend your Compliments Card

Card Activation

To activate your Compliments Card call: 0333 4000018

 

If you need a card activation code
click here


The 8 digit card serial number can be found on the back of the card as shown below:

Interested in Compliments Card as a reward tool in your business?

Get in touch


To make sure your enquiry is dealt with by the correct team, please
select the appropriate telephone number below:

 

Customers, recipients and retailers: 0333 4000018


Lost or stolen card:

Report your card lost, stolen or damaged here >

 

Looking to use Compliments Card as a business reward or to switch suppliers?
0843 453 0209*

 


*Calls cost 5p per minute plus your phone company's access charge.