Retailer Restrictions

Compliments Card Restrictions

Featured Retailers

Debenhams

Debenhams gives its customers a unique, differentiated and exclusive mix of own brands, international brands & concessions.

Selfridges

Voted the best department store in the world, Selfridges has all the latest designer collections, must-have toys & gifts for all the family.

New Look

We deliver irresistible fashion at brilliant prices which means more fashion excitement for our customers - more of those 'Wow! Look what I've just found' moments.

John Lewis

Through the efforts of our Partners serving customers with our suppliers' high quality goods, we have succeeded in building the largest department store retailer in the UK.

River Island

River Island is known for its stylish and affordable fashion and the unique touches we bring to our collections, which give us standout from the rest of the High Street.

Ernest Jones

At Ernest Jones you'll find a breathtaking collection of exquisite diamonds, including engagement rings, eternity rings, necklaces, bracelets, earrings and much more.

Halfords

Halfords offer a wide range of bikes, sat nav, car audio, car seats, car maintenance, camping equipment and lots more.

Mothercare

Mothercare is a specialist retailer of products for mothers-to-be, babies and children up to the age of eight.

Reward & Recognition

Compliments Card can be used for reward schemes, employee recognition and general performance and behavioural programmes.

Find out More >

Use Compliments Card for loyalty programmes, long service awards or channel and sales incentives programmes.

Find out More >

Restrictions

Compliments Card cannot be used towards payment of store cards and accounts, nor to purchase gift vouchers within stores. Compliments Cards can be used to make payments online, please note that you cannot make “part” payments online, this function is for in store payments only.

Restrictions also apply at the following:

Accor Hotels

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

American Golf

Compliments Card can be used to make purchases at the till point only.

Argos

Compliments Card can be used to make purchases at the till point only.

Babies 'R' Us

Compliments Card can be used to make purchases at the till point only.

belowzero

The Compliments Card cannot be used to make online bookings for belowzero.

Clarks

Compliments Card can be used to make purchases at the till point only.

Edenred Travel

Bookings through Edenred Travel can only be made via telephone on 0843 453 0030*.

Goldsmiths

Compliments Card can be used to make purchases at the till point only.

Halfords

Compliments Cards are only accepted in Halfords stores, not Halfords Autocentres.

Hotel Formule 1

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

Ibis

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

ICEBAR LONDON

The Compliments Card cannot be used to make online bookings for the ICEBAR LONDON.

John Lewis

Compliments Card is accepted in John Lewis stores. It cannot be used online, in their foodhalls, for telephone order services, at Waitrose stores, in John Lewis Home Outlet at Swindon Designer Outlet, John Lewis St Pancras International, for bookings made in Kuoni travel concessions or to purchase John Lewis gift cards and Vouchers.

Lakeland Leather

Compliments Card can be used to make purchases at the till point only.

Mappin & Webb

Compliments Card can be used to make purchases at the till point only.

Mercure

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

Music Matters

Compliments Card can be used to make purchases at the till point only.

New Look

Compliments Card can be used to make purchases at the till point only.

Notonthehighstreet.com

Only chip and pin Compliments Cards can be used at this retailer. Cards starting with 67670 cannot be used

Novotel

Compliments Card can be spent in UK hotels only. Selected franchised hotels do not accept Compliments Card payments, please check with the hotel prior to making your booking.

Robert Dyas

Compliments Card can be used to make purchases at the till point only.

Tenpin

Compliments Card can be used to purchase standard tariff bowling, Sector 7 and Lil Pin sessions. They cannot be used in conjunction with any other offer or for payment of food, drink and arcade games.

T.G.I. Friday's

Compliments Card cannot be spent in restaurants located in Northern Ireland.

Toys 'R' Us

Compliments Card can be used to make purchases at the till point only.

WHSmith

Compliments Card is accepted in High street stores only and cannot be spent on gift cards, stamps, tobacco, lottery or scratch cards.

Card Activation

To activate your Compliments Card call:

0333 4000018 (Chip & PIN card)

0333 4000960 (Signature card)

If you need a card activation code
click here

The 8 digit card serial number can be found on the back of the card as shown below:

Tweets by @ComplimentsUK

Get in touch

To make sure your enquiry is dealt with by the correct team, please
select the appropriate telephone number below:

Customers, recipients and retailers:
0333 4000960

Lost or stolen card:

Report your card lost, stolen or damaged here >

Looking to use Compliments Card as a business reward or to switch suppliers?
0843 453 0209*

*Calls cost 5p per minute plus your phone company's access charge.