Help and information for energy voucher recipients

To support households with the rising cost of living, we’ve partnered with local authorities and other organisations to provide essential support in the form of vouchers which you can use to top up your prepaid energy meter.

If you’re eligible for the energy scheme, you’ll receive an email or letter. It includes a 16-digit eCode that you’ll need to exchange for a digital voucher to top up your electricity and/or gas. If you have any questions about eligibility, please contact your local authority.

Useful links

How does it work?

Please see the user guide for detailed step-by-step instructions on how to use your Select Energy eCode.

  • Receive eCode

    If your local authority or other organisation is working with Edenred UK, they will email or post a 16-digit eCode with a value.

  • Exchange

    You go online to exchange the eCode for either a Post Office or PayPoint energy voucher, depending on what company provides your gas and electricity.

  • Top up

    Take your voucher in-store with your energy meter card or key and a form of ID. They will scan the barcode and top up your card or key with the amount.

Which energy companies are covered?