The buyer’s guide to employee recognition

In many sectors, a conversation on the phone will be the only human interaction someone ever has with any given organisation – so customer service teams are a critical part of the brand experience and overall success of the business.

Based on our experience of helping employers motivate their call centre and customer service staff, this eBook provides insight and practical tips to help you inspire, motivate and incentivise your people:

• Learn 8 ways to motivate and inspire your team
• Discover 9 practical tips to guarantee better performance from your staff
• Gain insight from Edenred UK’s Operations Team