Start accepting Edenred's Eyecare Vouchers
The Eyecare Voucher Scheme where everyone sees the benefits
Why accept Eyecare Vouchers?
The Display Screen Equipment Regulations 1992 (DSE Regulations) mean employers have legal obligations to staff who work on VDUs. These entail providing them with eye tests, and glasses if necessary. Employers may also need to provide free prescription protective glasses for some members of staff.
Giving eyecare vouchers is a simple, cost-effective way for employees to fulfil these obligations. And for opticians, accepting eyecare vouchers offers the chance to win new customers who might not otherwise go for eye tests at all – according to a survey of UK workers, one in five employees hasn’t had their eyes tested in five years.
Plus eyecare vouchers offer lots of opportunities for upselling and promoting your business.
How to accept Edenred's Eyecare Vouchers
Simply fill in a Voucher Redemption Agreement form and email it back to us at firstname.lastname@example.org. Your account will then be opened and you will receive an Eyecare Voucher Claim Form, point of sale display stickers, promotional posters, a VDU Certificate of Recommendation Booklet and an Optician's Guide to the Eyecare Vouchers Scheme.
How it works
Eye Examination Voucher
The Eye Examination Voucher entitles a patient to one eye & eyesight examination, without further charge, from a qualified Optometrist/Ophthalmic Medical Practitioner.
This eye examination must be in accordance with the definitions of a sight test as detailed by the Opticians' Act 1989, Section 36(2).
VDU Certificate of Recommendation
When you have completed an eye examination, whether or not the patient requires spectacles, please write the results on the VDU Certificate of Recommendation, signing and stamping it. Then give both copies of the main part to the patient and keep the counterfoil for your records.
It is important that this Certificate is fully completed as it provides the employer with a record that their employee has had an eye examination. It will also provide them with information as to whether VDU corrective spectacles are required, as well as your recommended date for the patient's next test. The patient must present their certificate to their employer before they can become entitled to a separate Corrective Spectacle Voucher.
Corrective Spectacle Vouchers
If your patient requires VDU corrective spectacles you may be given vouchers of £55 or £75. These should be exchanged for spectacles to meet the needs of the patient, with no additional charge to the patient.
If the patient wishes to choose from a wider range of spectacles, they can use the face value of their Eyecare Voucher as part payment, the remaining balance is then paid by the patient.
Redeeming the Vouchers
To redeem Eye Examination Vouchers or Corrective Spectacle Vouchers, please request a personalised Eyecare Voucher Claim Form by calling us on 0800 247 1233.
When redeeming Eye Examination Vouchers or Corrective Spectacle Vouchers, please complete the Eyecare Voucher Claim form, we will pay the claim within 15 working days of receipt.
Frequently Asked Questions
Can we accept a spectacle voucher for a pair of spectacles greater than the value of the voucher ?
Yes. If a patient would like a pair of spectacles beyond the voucher cost then you may still accept the voucher, and the patient can pay the difference in price by other means.Can we accept spectacle vouchers for contact lenses?
The vouchers are not designed for this purpose as the product is specifically for the compliance with the DSE (1992) regulations. However, we understand that some employers will offer the vouchers as a contribution towards the cost of contact lenses and they can be accepted as part payment for this.What are your redemption rates for eye examination and spectacle vouchers?
For up to date rates for our all types of our vouchers please contact us.On what basis do you decide your rates of redemption ?
As you are aware, since you may run your own corporate scheme, we are operating in a very competitive market place with all the large Optical chains providing discounted Eye Examination Fees and as a result of thorough analysis we believe our redemption rates and selling price are at an acceptable level.
We acknowledge that this fee does not cover the full retail price that your organisation charges for an eye examination but feel that it does provide you with the opportunity to gain new customers through affiliation to our network and promoting your services by this method. We are constantly winning new clients and a fundamental element of our vouchers is our excellent and diverse network, something we and our clients value very highly.
Furthermore, the number of corporate clients that we deal with brings real value to your business in terms of increased footfall and up selling opportunities.
How can I join the scheme?
You can obtain a Voucher Redemption Agreement by downloading it online.How long after the expiry date can Eyecare Vouchers be redeemed?
We shall issue payment in respect of Eyecare Vouchers for any vouchers received up to 3 months following the expiry date printed on the front of the voucher.How can I be removed from the scheme?
If you wish to be removed from our network for any reason, please email email@example.com.