Paying your Carer

You can transfer vouchers from your online account (see ‘How to Join’) to any childcare provider who is affiliated with Edenred. Contact your childcare provider to establish if they have accepted Edenred vouchers before. If they have, then ask them for their Edenred account number, which will begin with the letter ‘P’.

If your childcare provider has not accepted our vouchers before, they can affiliate online here. Any registered (Ofsted, Care Inspectorate, CSSIW etc) childcare provider can affiliate with Edenred.

When they apply, they will need to provide a copy of their registration certificate to us so that we can validate their application. Once a childcare provider’s application has been validated, we will issue them an account number, which begins with the letter ‘P’, which they should communicate to you.

There are two ways to transfer vouchers to a childcare provider from your online account– individual payment, or standing order. Setting up a standing order allows you to automatically transfer vouchers to your childcare provider for the same amount each week or month. An individual payment allows you to transfer a one-off amount at any given time.

When arranging payments – either manually or by standing order – all you need is your childcare provider’s Edenred account number, beginning with the letter ‘P’. Each time a transfer is made Edenred will issue a payment to your childcare provider using the payment details they provided when they affiliated.

If your childcare provider has opted to be paid by bank transfer, it will usually take 3 – 4 days from the point a transfer is made for the amount to credit their bank account. 


Login and manage your Childcare Vouchers account

Get in touch

To make sure your enquiry is dealt with by the correct team, please
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Employers looking to switch their Childcare Vouchers provider, please
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If for any reason you have cause to complain about the service offered by Edenred please follow our complaints procedure which you can access
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