Performance

Review behaviours that drive success for marginal gains

As organisations implement their recovery plan, every gain counts. In a changed working environment, the values that drive success may hold true but the behaviours that underpin them will most likely have changed. Employers tha... [more]
Author: Andy Philpott | Category: Blog | 21/07/2020 | 0

Will Coronavirus reshape how we measure employee engagement after lockdown?

Pre-Coronavirus, employer interest in employee engagement boiled down to three things, how enthusiastic people feel about doing a good job, whether they feel committed to their employer, and the extra effort they were prepared ... [more]
Author: Andy Philpott | Category: Blog | 27/04/2020 | 0

Winning on the front line: How to motivate and incentivise call centre teams

In many sectors, a conversation on the phone will be the only human interaction someone ever has with any given organisation – so customer service teams are a critical part of the brand experience and overall success of the... [more]
Author: Andy Philpott | Category: Whitepaper | 26/02/2020 | 0

5 top trends shaping the HR world in 2020

Successful organisations always look for an edge when it comes to getting the best out of their people. Here are the five hot issues for HR in the year ahead. What are the main challenges practitioners are facing as they try to... [more]
Author: Andy Philpott | Category: Blog | 30/09/2019 | 0

From hype to reality: Practical usage for HR

There are so many advancements in tech that it’s getting hard to know what’s actually useful and what’s….well, hype Technological responses to HR’s problems have landed with a bang. We’ve had a look at some of the top areas in... [more]
Author: Shan Murad | Category: Blog | 07/06/2019 | 0
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Latest Whitepapers and Research

Edenred in action: Driving employee engagement with Toyota

The business Toyota GB is the company responsible for the sales, marketing, after sales and customer relations for ...

Winning on the front line: How to motivate and incentivise call centre teams

In many sectors, a conversation on the phone will be the only human interaction someone ever has with any given org...

Employee engagement: Is it all it's cracked up to be?

The idea that happier workers perform better has been around for a long time and is widely believed. But how can em...

Revamp your end-of-year 'thank-yous'

61% of UK employees feel truly appreciated when they are rewarded at the end of the year. Appreciated employees are...

Firing up for the final push towards year-end targets

The final quarter of the year is nearly upon us, and for many, the pressure is now ramping up to ensure annual fina...

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